Returns & Exchanges
At Thrilljoy, we want you to love every piece you wear, but if something isn't quite right, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Items
Securely pack your unworn items in their original packaging and attach the prepaid shipping label to the outside of the box.
Drop Off and Track
Drop your package off at any authorized shipping location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing